Question 1

How does the commission work?

Accepted Answer

Our commission is calculated on the net rental income generated. Essential package: 19%. Serenity package: 25%. No fixed fees, no hidden charges. You only pay when your property earns revenue.

Question 2

What are the owner's obligations?

Accepted Answer

Your only obligation is to provide us with access to your property in good condition. We handle everything else: town hall registration, administration, guest communication, housekeeping and maintenance.

Question 3

Can I track my bookings in real time?

Accepted Answer

Yes. You have access to a dedicated owner portal where you can view your calendar, your revenue, guest reviews and your monthly reports in real time.

Question 4

What types of properties do you accept?

Accepted Answer

Studios, one to four-bedroom apartments, houses and villas. The property must be located in Nice and its surroundings (Villefranche, Beaulieu, Antibes, nearby Cannes). Contact us to check your eligibility.

Question 5

How do you handle difficult guests?

Accepted Answer

Our rigorous guest screening limits incidents. Should an issue arise, our team intervenes immediately, 24 hours a day. We work with dedicated legal partners and short-term rental insurance providers.

Question 6

How long before the first booking?

Accepted Answer

Your listing goes live within 48 hours of key handover. The first booking typically arrives within the week. During peak season on the French Riviera, sometimes within hours.

Question 7

How are payments processed?

Accepted Answer

A monthly bank transfer of your revenue, accompanied by a detailed statement. Our commission is deducted from the income collected. No upfront payment, no set-up fees.

Everythingyou want to know.

Everything
you want to know.