Seriousness & legality
The Airbnb concierge market is, in practice, barely regulated: anyone can call themselves a “concierge” overnight, with no authorisation or insurance. We made the opposite choice. La Joyeuse Conciergerie holds the professional real-estate management licence — the carte G — because serious, accountable management of your property demands it. This page explains what that changes, concretely, for you.
The seriousness of management genuinely regulated by law.
The legal framework
The carte G is the professional real-estate management licence, issued under the Hoguet Act (law no. 70-9 of 2 January 1970). It is mandatory for any person or company that manages a property on an owner's behalf, within a management mandate.
Yet that is exactly what a concierge running your short-term rental does: it manages your property in your place. The carte G is therefore not a decorative “extra” — it is the normal legal framework of our profession. That so many players do without it says a lot about the state of the market.
What it changes for you
The carte G requires a financial guarantee: the sums passing through our management (rents, deposits) are covered. Your rental income does not rest on the sole financial health of your provider.
Managing a property on an owner's behalf without a carte G breaches the Hoguet Act. With us, your management mandate is drawn up within a perfectly legal, written and regulated framework.
The carte G is inseparable from professional liability insurance. Should a failing occur in our management, you are not alone: our professional responsibility is engaged and covered.
Obtaining the carte G requires recognised professional competence and a clean criminal record, checked by the administration. It is not a mere declaration: it is an official authorisation, periodically renewed.
The checklist before signing
If a concierge does not tick these boxes — starting with the carte G — ask yourself the right questions before entrusting it with a property that represents real wealth.
Our commitment
Holding the carte G takes time, rigour and a financial commitment. Many prefer to do without it. We made the opposite choice, because managing someone's property is a responsibility we take seriously — right down to its legal framework.
This standard runs through all our work: in the rigorous screening of your guests, in the guarantees that protect your property, and in the full transparency we owe you. The carte G is not a marketing argument: it is proof of a mindset.
Frequently asked questions
Yes. As soon as it manages a property on an owner's behalf through a management mandate, the Hoguet Act (law of 2 January 1970) requires the professional real-estate management licence, known as the carte G. Many concierges ignore or dodge this. Entrusting your property to a structure that holds it means securing a legal framework.
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Take action
Speak with our team: we present our carte G, our insurance and our management mandate in full transparency.
